
AT A GLANCE

Case Study
How two boutique clothing stores show customer appreciation
LoyLap has been a valuable tool for two stores in Limerick, Ireland when it comes to rewarding customers. O'Donnell Boutique and the Lily Store have seen success with LoyLap loyalty cards and gift cards over the years. When they were looking for a way to show their appreciation to their customers, LoyLap was the perfect solution.

O'Donnell Boutique & Lily Store know the value of
rewarding loyal customers
Recognising and thanking loyal customers was one of the main goals. They wanted to provide recognition for their best customers while encouraging more repeat business, increasing transaction values with each interaction – it’s about creating an experience that will keep them coming back.
Little things that make a big difference
Implementing LoyLap, they were able to create a system that rewarded customers for their loyalty. This recognition encouraged customers to keep coming back, and the majority of their regular customers now have a loyalty account with them.
The system is very easy for customers to use, and they’re delighted with the rewards that the loyalty program gives them. They can collect and redeem their loyalty rewards using either the LoyLap mobile app or a Lily Store or O’Donnell Boutique custom branded key fob, giving them additional flexibility.


Increased business for Lily Store and O'Donnell Boutique
The loyalty program has resulted in increased business for both stores and helped create lasting relationships with their customers. This is a win-win for both the customer and the business.
This is just one example of how LoyLap has helped businesses build relationships with their customers. With the help of LoyLap Loyalty, they were able to incentivise customer loyalty and offer an easy way to collect rewards in-store.
The ideal rewards system for your store
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